At Therapydia, we offer a personalized, one-on-one treatment model. Our physical therapists will prioritize your long-term wellness throughout your entire recovery. The sunlit, boutique environments at our clinics offer a casual and comfortable setting for you to reach your unique goals, whatever they may be—improving mobility, reducing pain, restoring function, or preventing injury.

Having access to the best physical therapy clinic for your treatment is essential. However, we know that many roadblocks exist when it comes to choosing the right physical therapist, including understanding your insurance benefits. At Therapydia, we’ll happily explain your coverage before you begin treatment so that there are no surprises. For those who don’t have insurance or prefer to pay out of pocket, we accept cash payments as well.

Do you take my insurance?

Yes, we accept insurance. We also accept Workers’ Compensation, Auto Claims, HSA, FSA, and cash-based payments.

If you’re not in-network with my insurance, can I still receive treatment at Therapydia?

Absolutely! If your insurance provider is out-of-network, that only means that we don’t have a specific, pre-negotiated contract with them. Fortunately, most insurance companies offer out-of-network benefits which very often cover a significant portion of your treatment costs, although the percentage may differ compared to a provider that is in-network. We know that maneuvering through your physical therapy benefits can be confusing, but we’re here to help (seriously, we do this all day). We’re happy to call your insurance company on your behalf to help you figure it out. We’ll also help you submit a claim form to your insurance in order to receive reimbursement.

Am I responsible for a copay at the time of visit?

Coverage under each plan varies significantly but we can contact your insurance provider prior to your first visit to see what your benefits include. It’s possible that you’ll be responsible for a copay—a set amount each visit that you pay in addition to what your insurance pays—or a coinsurance amount. Either way, we’ll let you know.

What is coinsurance?

Depending on your coverage, coinsurance is your share of the costs of a health care service. It’s a percentage that kicks in after you’ve reached your plan’s deductible. Ex: Your insurance might pay 80% and you would be responsible for 20%.

What is a deductible?

An insurance deductible is the amount of money set by your insurance provider before they will start covering your services. For example: If your deductible is $500, you have to spend $500 of your own dollars before they cover any of your expenses. Until you meet that deductible, you’re responsible for the full price of your visit.

If you have any insurance questions or concerns, feel free to give us a call to ask! We are happy to help you understand your coverage before you begin treatment so that there are no surprises. We don’t want you to worry about anything besides beginning your path to lifetime wellness!

What is Direct Access?

Washington state law allows Direct Access to physical therapy. This means you can be evaluated and treated by a licensed physical therapist without first seeing a physician for a referral. Direct Access saves you time and money, expediting your treatment, relief, and recovery. While Direct Access is the current standard, in rare instances an insurance provider may still require a physical referral. We will gladly help you determine your insurance provider’s requirements.