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Privacy Policy

Last updated: 09/17/2025

Introduction

Therapydia California Physical Therapy P.C. (“we,” “our,” or “us”) takes your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal data. Any SMS opt-in consent and related phone numbers provided for SMS communications are never shared with third parties or affiliates for marketing purposes.

Who We Are

We provide physical therapy services at our three San Francisco Bay Area clinics, located in Sunnyvale, Saratoga and Downtown San Francisco, and at our two Seattle clinics located in Ballard and Queen Anne.

Our websites are: https://TherapydiaCalifornia.com and https://TherapydiaSeattle.com

Information We Collect

Contact Forms

Personal information submitted through contact forms is collected solely to respond to your requests. We do not use your details for marketing. For transmitting medical information securely, please contact us directly.

Cookies

Our site uses cookies to enhance your experience.

  • Login cookies store your login status for 2 days, or for 2 weeks if “Remember Me” is checked.
  • Display preference cookies last for 1 year.
  • Session verification cookies may be set temporarily and are deleted after you close your browser.

Media

Should you upload images to our site, please avoid including location data (GPS). Visitors may be able to download and extract location details from images posted online.

Embedded Content from Other Websites

Content embedded from other sites—such as videos or images—acts as if you visited those sites directly. These external websites may gather data about you and track your interaction with their content.

Analytics

We may use analytics tools to monitor and improve our website’s performance. Such tools could collect data like your IP address, device type, and browsing activity.

How We Use Your Information

  • Service Delivery: To provide and manage our services, including sending transactional text messages.
  • Communication: To respond to your inquiries and deliver updates about our offerings.
  • Marketing: To inform you about promotions, offers, and events we think you will like.

Data Sharing and Security

Your personal information is never sold or shared with third parties or affiliates for marketing. We employ reasonable security measures to safeguard your data.

Your Rights

You have the right to access, amend, or delete your personal data. To exercise these rights, contact us at Hello@TherapydiaSaratoga.com.

Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on our website, along with the new effective date.

Contact Us

For any questions or concerns relating to this Privacy Policy, reach out to us at:

Email: Hello@TherapydiaSaratoga.com
Phone: (408) 882-3453

SMS Terms & Conditions

Last updated: 09/17/2025

SMS Consent Communications

Phone numbers gathered through SMS consent will not be shared with third parties for marketing.

Types of SMS Communications

If you consent to receive messages from us, you may get support, technical assistance, sales information, appointment reminders, or follow-ups via SMS.

Message Frequency

Message frequency may vary depending on the type of communication. For example, up to 3 SMS messages per week may be received related to appointment scheduling.

Potential SMS Messaging Fees

Your carrier may charge per message sent or received. Prices vary based on carrier rates and whether messages are sent domestically or internationally.

Opt-In Method

Customers can opt in for SMS by completing our online consent form. SMS agreements are not shared with third parties for marketing.

Opt-out Method

Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

Help

For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at Hello@TherapydiaSaratoga.com

Additional Options

If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

Message Disclosures

Message and data rates may apply.
Opt-out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy/SMS Terms and Conditions pages.